Shipping

We usually take 1-2 business days to pack and ship your full order. However, during the holiday/release season, we ask for 5-7 business days to ship your order. 

If you want to double-check on your order status, send us a note at help@ytgclo.com.

Returns

For all domestic orders, we will accept all returns and exchanges within 14 days of fulfillment. Simply visit our Returns & Exchange page and initiate the process. We will process your refund or exchange within 5 business days.

For all international orders, we do not offer returns and exchanges due to the complicated shipping procedures. However, if you have a problem with your order, please reach out to us at help@ytgclo.com and we'll find a solution to ensure that you will have a satisfiable shopping experience with us.

For more information, please visit our FAQs page.