FAQs

Contact Us

 

Please contact us at contact@ytgclo.com for any questions regarding to your orders or shipments. We will get back within 1-2 days.

 

Duty & Fees

We are not responsible for any types of duty or fees when shipping to another country but we will mark the shipment as gift or lower than original purchased price.

 

Returns & Exchanges

 

DOMESTIC CUSTOMERS

We'd be more than happy to accept returns and exchanges, ONLY in the form of STORE CREDIT.

 

Exchanges

*The merchandise must be unused, unworn, unwashed in the original form.

*Customer must notify us within 7 days of receiving the shipment.

*We are not responsible for return postages.

 

INTERNATIONAL CUSTOMERS 

Unfortunately we do not offer returns or exchanges at this moment due to expensive international shipping costs, unless your order is faulty/incorrect.

 

Shipping

We ship Worldwide 

Please give us 2-3 days to process all orders.

Domestic Shipping: $7+ (2-5 Days).

International Shipping: $10+ (7-21 Days).

Shipping Charges are calculated automatically at checkout.